A Florida man with Tourette syndrome is suing Starbucks for discrimination after employees had him escorted out of the coffee shop by sheriff’s deputies following an incident.
In the lawsuit that was filed in Palm Beach County Circuit Court, Robert Friedman said the coffee shop violated his civil rights.
According to reports, on the day in question, Friedman started banging the walls and uttering obscenities in front of customers.
He said he apologized for the symptom of his disorder but Starbucks employees went ahead and called the police.
Florida Commission on Human Relations looked into the discrimination claim and said there is evidence that the Boca Raton Starbucks did not take steps to make accommodations for Friedman’s disability.
The Seattle-based chain released a statement saying they disagree with Friedman’s view “of what happened in the store and believe our partners acted appropriately by asking a disruptive customer to leave.”
Federal law prohibits the removal of anyone because of a physical disability, including Tourette syndrome. However, state law allows businesses to remove unruly customers who breach the peace.
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1 user commented in " Robert Friedman filed lawsuit against Starbucks after Tourette’s episode "
Follow-up comment rss or Leave a TrackbackWhile I think the employees did not show as much empathy as they should have towards this man, I wonder why he didn’t simply step outside, until the episode passed? They should NOT have called the cops, IF he in fact advised the employess of his Tourettes. I’m super sensitive about this issue because I have a 17 year old son with Tourettes, however, his is EXTREMELY mild and basically only consists of small “tics”, which are hardly noticeable.
The general public needs to be educated more on how this horrible disorder affects people. Those employees should probably be mandated to take some sensitivity courses.
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